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CUSTOMER CARE
WE NEED SOME PIECES OF INFORMATION TO HELP YOU
In order to open a technical assistance case we need you to provide the operator the following pieces of information:
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Invoice heading
(contact person, contacts, address)
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Purchase reference
(order or invoice number, document date)
Case description with related photos and/or video, that help us understand the current status of the tool: the more the description is accurate and rich on details, the more we can be helpful!