CUTOMER CARE

PRODUCTS MAINTANANCE

Care and dedication will make your fitness tools more enduring, removing the risk of premature deterioration.

Better safe than sorry.

Kwell will not be liable for any wear and/or damage caused by reckless use of our products; and/or by use of supports or racks unsuitable for the product; and/or by the unconscious use of aggressive cleanser and/or erosive and rough sponges.

  • Steel or cast-iron products coated with Polyurethane

We recommend to keep these products away from moisture and sweat. We suggest to clean them weekly with a microfiber cloth to remove dust, followed by a soft and lightly damp cloth, and to complete the cleaning by drying everything with a soft, dry cloth. We strongly advise against the use of these products on concrete and cement surfaces. .

  • Chromed and stainless steel products

We recommend to keep these products away from moisture and sweat. We suggest to clean them weekly with a microfiber cloth to remove dust, followed by a soft and lightly damp cloth, and to complete the cleaning by drying everything with a soft, dry cloth. In order to reduce to a minimum the risk of oxidation in the chromium plating, we suggest you to lubricate occasionally the product by using a cloth lightly soaked in anti-humidity oil.

  • Steel, cast-iron, products or other products coated with rubber/vinyl/neoprene/ PVC/varnish/eco-friendly leather

We recommend to keep these products away from moisture and sweat. We suggest to clean them weekly with a microfiber cloth to remove dust, followed by a soft and lightly damp cloth, and to complete the cleaning by drying everything with a soft, dry cloth. Some of the above listed materials could exhale own odors.

  • Products manufactured in TPE, TPR, NBR, natural latex, EVA foam, general foam, polystyrenes, wood, plastic, cotton, rubber, nylon

We recommend to keep these products away from moisture and sweat. We suggest to clean them weekly with a microfiber cloth to remove dust, followed by a soft and lightly damp cloth, and to complete the cleaning by drying everything with a soft, dry cloth.

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